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The perfect printer for the hobbyist or moonlighter, the SG500 fits comfortably on a desktop, and prints on media up to 8.5˝ x 14˝ (22 x 36 cm). This allows you to apply custom artwork to a wide variety of popular, high-margin items, from mugs and coasters to phone cases and awards. For apparel it is advised for at least 75% polyester fabric content, otherwise use of the system is recommended.
The SG500 has the compact footprint and rugged reliability of its predecessor, the SG400, but has been updated from the inside out. In addition to design improvements such as a single roll-bar, the SG500 is more energy-efficient, prints with higher resolution, and offers WiFi connectivity. This means you’ll enjoy higher quality products and greater ease of use, at a price comparable to the previous model.
When purchasing the SG500, you will now have a choice of the size of ink cartridges that are included with the printer. This is known as the Install Kit. Starter Install Kits will include cartridges that have 20ml of ink, while Standard Install Kits will include cartridges that have 31ml of ink.
The initial one-time feed process may take up to 16ml of ink into the system and may display a low ink alert upon completion when using starter cartridges. However, you should still expect up to 100 prints before needing to replace the cartridges. The number of prints will vary depending on the size and amount of colors per print.
 | Extreme Versatility: Thanks to the extreme versatility of Sawgrass's sublimation printing technology, SubliJet-UHD can decorate a wide variety of polymer-coated hard substrates, including metal, ceramic, glass, FRP plastic, poly-performance fabrics, hardboard, and more. SubliJet-UHD is also compatible with 100% white polyester fabric. |
 | Vibrant Colors: Extremely vibrant colors and stunning resolution at levels that other digital processes simply cannot match. It's the top choice for professional photographers and digital images who demand precision and fine detail in every image. |
 | Superior Durability: Sublimated images created with SubliJet-UHD are permanent! Hard substrate surfaces won't crack, peel or scratch. Apparel won't fade - ever - no matter how many times it is washed. |
 | Infused Image: Unlike screen printing, print-cut vinyl, and direct-to-substrate printing, which are sitting on the surface of the product, sublimation ink is actually infused into the surface itself, and will not crack, peel or wash away. |
 | Self-Maintenance Mode: The built-in, self-cleaning routine keeps the printer running at its best even if the printer has not been used for a long period of time. For this though it is advised to leave the printer powered on otherwise it may clog from the dry ink. |
 | MySawgrass: The only online design tool built specifically for sublimation. With built-in product templates, thousands of ready-to-use designs, and seamless integration with your Sawgrass printer, MySawgrass takes the frustration out of creation. An individual account is included with every Sawgrass printer purchase, and a premium membership is available for unlimited access to additional features and artwork. |
 | Sawgrass Print Manager: Sawgrass's Print Manager makes printing beautiful transfers a breeze. Powerful features enable users to easily optimize color output for photographs, vector graphics or spot colors. Also, it is Windows and Mac OS compatible. |
 | WIFI Connectivity: Now print wirelessly through your home or office's network. Without the need to connect a computer via a USB cable, printing from multiple computers is easier than ever! Note: A 2.4Ghz Wifi Network is required for wi-fi connection. |
 | Ultra Fine Photo Mode: This new print mode allows the SG500 and to print at a resolution of 4800 x 1200 dpi. High-resolution images will appear sharper and with more clarity on your substrates. |
 | Backlit Display: The new display is now easier to read thanks to its LED backlight. |
 | 2-Year Warranty: For complete peace of mind, the SG500 and SG1000 are now backed by a 2-year manufacturer warranty, as well as unlimited tech support for the life of the product. |
 | Backward Compatibility: The SG500 is backward-compatible with SG400 accessories, so if you already own the for the SG400, you will be able to continue using it. This allows you to print on media up to 51˝ long (1295 mm). |
Resolutions and Full-Page Print Speeds:
Physical Dimensions: 15.75˝ x 17.25˝ x 8.5˝
Note: Only Windows Professional, Business, Enterprise, and Ultimate Editions have been tested and approved. Only compatible with Intel systems running Macintosh OS 10.13 or later, current with the absolute latest Apple software updates.
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The HPN MyExpert Support guarantee is our commitment to Life Time Technical Support. No matter where you are in your products life cycle, we will be here to provide support to your product and make sure you are fully covered.
Often imitated, never duplicated; our dedicated team of technicians are capable of providing support to your product at any point of its life. Whether it be during the setup process or even years down the line where troubleshooting may be required, they'll have your back and provide a solution.
Our MyExpert Support will always be there for you so you can purchase with confidence!
In addition, all Sawgrass Printers come with a 2 Year Manufacturer Warranty from the original date of purchase. Warranty service does not include the cost of freight of the item to or from repair facilities.
Use of official Sawgrass inks is required to maintain warranty, use of 3rd party inks can result in voiding warranty, disabling operation of the printer, and potentially damaging the printer. To prevent ink contamination, it is also highly advised to continue use of the same ink style. Powering off of unit for a long period of time may void manufacturer warranty.
For warranty claims, we may need to involve the official Sawgrass team depending on the reported issue.
